In accordance with Law N° 29571 & D.S. 011-2011-PCM

Virtual Complaints Book

We provide our Virtual Complaints Book in compliance with the Consumer Protection and Defense Code of the Republic of Peru.

1 Identification of the Claiming Consumer

2 Identification of Contracted Service/Good

3 Claim Details & Consumer Request

Claim Sheet Successfully Registered!

Your claim has been recorded in our official system with the following unique tracking code:

LDR-2026-0000

A copy of this record has been sent to the registered email address. Under Peruvian legislation (Law N° 29571), the company will provide a formal response within a maximum of fifteen (15) non-extendable business days.